Octopus Group in an online survey community that gives you the highest cash rate, more than any other online survey panel in Australia for your time and opinions.
Our mission is to shake up the Australian survey panel industry, so that everyone gets a better deal.
Because Octopuses Group didn’t sound right...plus, we want you to see we are different.
Octopus Group gives you the opportunity to make a difference with your opinions. Every day your Octopus Group experience will be different, fun and thought-provoking. Voice your opinion on products, entertainment, advertising and more.
There are many big brands that would like to hear your voice about their products and would love to pay you in exchange for this kind of valuable information. Octopus Group acts as an agent in letting you communicate with companies about sharing your opinion.
Whether your feedback to companies is positive or negative, all is welcomed. There are no right or wrong answers. Companies are open-minded in accepting different types of opinions, as feedback is valuable for their product development – to design a better product or improve the current one. Perhaps a company saw your opinion and was inspired to make a new product – and boom, a new generation of electric power car appears.
For too long now, the online survey industry has been exploiting the average Australian, offering a measly reward for their time and opinions while lining their own pockets with the money that is rightfully yours.
Octopus Group wants to change that, we want to give more back to Australians. We are offering 80% to 400% more rewards than any other online survey panel in Australia. On top of that our rewards are CASH.
Together as a group, we will be able to change the face of online surveys and make average Australian opinion the focus of surveys and not how much money the online panel companies can make.
Join the revolution; use your precious time wisely and only complete surveys through Octopus Group but this time get paid fairly for your time.
After you join Octopus Group, you will be notified when you have been selected to participate in an online survey. You can receive notifications via our app, email or logging into the website to view your available survey.
If you qualify and complete by giving your opinions to a survey you will be rewarded with cash!
Once you have accumulated $20, you can then transfer the cash into your savings account and spend it on anything you wish! Or by purchasing e-Gift cards at an Octopus Group member's discounted price.
You just need to go to click on join now and enter your details. Initially, you will receive an sms notification confirming you are who you say you are. Once you click on the confirmation you are an Octopus Group member!
No, joining Octopus Group is absolutely free and will continue to be free.
Simple, Octopus Group is not greedy!
Octopus Group believes in people, and so people are our primary focus. We work hard to get you the best return for your time and opinion. We want to help Australians get what they are entitled too, while helping shape Australia with your opinions.
Most other online survey panels are owned by large multinational companies who want to make as much profit as possible, together with their shareholders and huge overheads the only way to maximise their profits is to minimise what they pay to their own panelists.
Octopus Group believes this is un-Australian and has been going on for too long. We want to change the way the industry thinks and believe you deserve a fair reward for your time and opinions.
Your membership is always voluntary and you can decide whether or not to take any surveys that you are invited to.
If you would like to terminate your membership, just click the unsubscribe option in the member's site and follow the instructions.
Please allow 5 days for us to process your unsubscribe request. If you receive survey notifications during that time period, please ignore them.
There are 2 ways to log in, either the website site or the mobile app. Just enter your registered mobile number and password.
This is a major part of our security, it ensures that members (or should we call you octopuses) are unique. It is also very easy to remember.
Your mobile number will be used via sms to:
Click here to be taken to the password reset page.
Please contact us using the contact us link at the bottom of this page, make sure you include your old number and new number and we’ll update your login.
Once you agree to the Ts&Cs and confirmed you are not a robot, you are sent a SMS token, you need to enter the token code into the website https://my.octopusgroup.com.au/#/verify when requested.
If for some reason you were not able to receive or view the SMS, our backup process will allow for the receival of a confirmation sms from your registered mobile number.
Note: if your phone number entered is different from the one you registered with, the sms will not be successful.
There are links to the mobile apps in the footer of this page
Just use your current Octopus Group login you created when you registered with us i.e. Mobile Number and Password. If you can’t remember your password, click here to reset your password.
You need to have the app running for the notifications to be turned on. We have designed the app to be as simple as possible, so if you need a break from (earning cash) being notified then just close the app down from your runnning app's list on your mobile device
A notification will appear on your phone. Just tap on the notification and it will take you to a list of surveys that are available. Just tap on the survey/s you want to complete.
Technically, it is generally less than 2 KB per sync (not MB). To put that in perspective that is about 2000 times smaller than streaming one song.
There are 3 different ways to be notified if you have been selected to complete a survey.
Remember that our surveys fill up fast, so the quicker you start the survey the better chance you have of getting your reward and voicing your opinion.
Not all surveys are suitable for everyone, some surveys are only valid for a particular cross section of the population. For example, left handed tennis players who live in Victoria. By using the information you have supplied in your profiling questionnaire we can make sure we only select the relevant people.
When we do not have the information required we may send the survey notification to a random selection of Octopus Group members. So there is a chance that you may not qualify for the survey, in such instances we will reward your time with a small cash incentive.
Part of the selection process is completely random. You will receive notifications to take surveys based on the information you have provided, however you can optimise your chances by always having your profile questions completed and up-to-date.
You can participate in as many or as few surveys as you wish, it is entirely up to you.
The online surveys are administered by our clients, we act in your best interest as an agent driving the best deal for you.
In general the surveys are able to be completed on smart phones, tablets, laptops and desktops. As these surveys are not written by Octopus Group we are not able to guarantee the survey experience.
That said, if the surveys is smart phone enabled then we'll let you know.
If you do run into problems on a smart phone or tablet you can always open the survey on your laptop or PC. Otherwise contact us and we'll do our best to resolve the issue.
For most surveys, the cash will be automatically added to your Octopus account within a few minutes of survey completion.
However, there may be instances when the cash for recently completed surveys do not immediately appear in your account.
In such cases, the cash will be added to your account within 30 days of the study closing.
There are a number of reasons why this could be occurring:
You can earn cash by completing surveys. The amount you get rewarded depends on the length of the survey. The longer the survey the greater the reward.
This is where Octopus Group is different and is shaking up the online survey industry in Australia. We are offering 80% to 400% more than all the other online survey panels in Australia.
The amount you get rewarded depends on the length of the survey. The longer the survey the greater the reward.
This is where Octopus Group is different and is shaking up the online survey industry in Australia. We are offering 80% to 400% more than all the other online survey panels in Australia.
Now make use of your "wait" time, fill in a survey or two and keep topping up your Octopus account.
As our rate is so high, it means you will be accumulating cash faster. Therefore, transferring your cash into your wallet/purse more often or by purchasing e-Gift cards at an Octopus Group member's discounted price. To redeem your cash you only need $20 in your Octopus account.
You also get a cash reward if you get selected and don’t qualify for the survey.
Yes! Tell a friend and get up to $20 per friend that joins. We're pretty sure this is the best deal in the industry - Some providers pay $2 and others .... nothing....
The way it works is simple, we will give you $1 per friend that joins, then get a further $1 for each of the first 19 surveys they complete! Thats right you will get up to $20 for each friend that joins.
To make it easy to tell a friend and get the extra cash
Yes! Tell a friend and get up to $25 per friend that joins. We're pretty sure this is the best deal in the industry - Some providers pay $2 and others .... nothing....
The way it works is simple, once your referred friend joins we’ll give you $2 for their first valid survey*, then get a further $1 for each of the next 23 surveys they complete! That’s right you will get up to $25 for each friend that joins.
To make it easy to tell a friend and get the extra cash
*See Terms & Conditions for additional details
To make it easy to tell a friend and get the extra cash, log into the website, on your dashboard page you will find a section called Tell a friend. Here will be displayed your own personal "tell a friend" link that you can send to all of your friends.
You’ll get $1 for every friend that joins and a further $1 for each of the first 19 surveys they complete. That's right, up to $20 per friend that joins.
Make sure that your friends use your personal link so that you will receive the referral incentives.
Of course, you can also refer a friend through the mobile app (see How to I refer a friend / tell a friend FAQ under Moblie App section)
To make it easy to tell a friend and get the extra cash, log into the website, on your dashboard page you will find a section called Tell a friend. Here will be displayed your own personal "tell a friend" link that you can send to all of your friends.
You’ll get $2 for their first valid survey*, then get a further $1 for each of the next 23 surveys they complete!
That’s right you will get up to $25 for each friend that joins.
Make sure that your friends use your personal link so that you will receive the referral incentives.
Of course, you can also refer a friend through the mobile app (see How to I refer a friend / tell a friend FAQ under Moblie App section)
*See Terms & Conditions for additional details
Yes! If you start a survey and are unable to complete it due to the fact that you do not fulfill the survey qualification requirements, you will be credited cash to your account. The amount of cash will differ depending on the actual survey. The minimum you will receive is $0.05.
There are two ways to check your current Octopus account balance, either check the Me tab in the phone app, or log into the website.
We keep a record of transactions, so you will be able to see your full history by logging into the website.
Login into the website. Go to the redemptions section, this section will only be available if you have more than $20 in your Octopus account. Enter the amount you wish to transfer to your bank account, your bank account details (bsb, account number) and press submit. If all is successfully validated, you will be required to validate your request by sending us an sms from your registered mobile number.
This may sound long winded but the process is actually very quick.
The sms confirmation protects your account from any un-authorised activity, as there is no otherway to transfer your cash.
Yes! Our system will only accept your bank details, there is no functionality to display/publish them.
Any amount above $20 and then in increments of $5. Remember Octopus cash rewards are double most other providers so you'll be redeeming faster and more often.
It could take up to 30 days for the cash to appear in your account, this depends on your bank.
No, as long as you remain an active member of Octopus Group, your cash will never expire.
If you unsubscribe from Octopus Group or your membership is deactivated then your Octopus account will be closed and and remaining rewards will be forfeited.
An inactive member is someone who has not responded to any survey invitations for a long period of time, in which case Octopus Group reserves the right to deactivate their membership.
Octopus Group makes the money you earn go even further, we pass on our bulk purchasing discount (4%) to our members.
You get a:
Log into the Octopus Group website.
Go into the Redemptions section
Then select Gimme e-Gifts
Choose your card value!
Once the order has been processed, you will receive an email with a link to transfer your voucher into a store voucher.
Simply choose the voucher you want to redeem and you will receive the e-voucher. You can then spend it online, bring it up on your phone, or print it out to show in stores.
Once you purchase a gift card from the Redemptions section it will only take seconds to receive your gift card via email.
Yes, the Octopus Group card has a 3 year expiry. However, once you redeem for a store gift card these will have varying expiry dates depending on the store you choose. Take note of the expiry date to ensure that you don't miss out.
Log into the website and go into the Profile section. Here you can answer or update your profile information.
Having your profile information complete and up to date helps ensure you receive surveys that are relevant to you. It also maximises the chance of receiving surveys and earning cash faster.
Make sure you are logged out of the website then click here to reset your password
Go to the members website, then click on Reset Password or click here to go straight to the reset page.
The information you provide to Octopus Group in your profile, allows us to ensure you only receive the most relevant surveys. For this reason, you should ensure that your profile is always up to date.
Polling questions are a quick way to find out additional information from you. These questions maybe about current affairs, extra information we need for an upcoming survey or just something the employees are curious about. This information will occasionally be shared back to the Octopus community.
Answering poll questions will sometimes help you be selected for a special project. So make sure you answer these as often as possible.
Want to know how many left handed cat owners are on the panel? Or who the Octopus group think will win The Voice? Drop us a note and we can ask the group what they think?
There are 2 ways.
1. Log into the website and click on the Poll question tab.
2. Open the app, swipe left to the “ME” page, then press the “GO TO POLLS” button.
Every submission is an entry into a monthly* prize draw, 5 members who have answered will be randomly chosen to receive $5 that will be added to their Octopus account.
Keep in mind though, the more successful our poll is the better the reputation it will have. Client's are all about confidence and a good reputation builds that.
* Monthly prize draw is dependent on at least 5 new poll questions being asked for the month. However, questions will accumulate if a monthly prize draw is skipped.
Note: Dependent on the success of the Polls, we may increase the incentive without notice.
Protecting your privacy is very important to us. We will never try to sell you anything and will use the information you provide only for research purposes. Please see our Privacy policy for details.
Information such as age and gender are factors we use to select participants for our surveys. Without them, we are not able to ensure our results accurately reflect the demographic make-up require.
We will never give your personal information to anyone outside of our company (including our clients). The information you provide is only used for research purposes, and to determine who is best suited for a survey. For more information see our Privacy policy.